Using gotomyerp’s services is like using utility service, where they can feel the ‘always on’ experience

gotomyerp leverages AWS which provides a strong foundation for infrastructure security, performance, and resiliency. As an added value, the company introduces security in different layers of the cloud environment in the form of firewall systems or other proprietary security solutions. In case the client demands HIPAA or defense specific requirements, catering to these demands is easy as the architecture is NIST framework certified. “Unlike other centralized services provider, we have decentralized most of our architecture to thwart malicious code and other security concerns, including outages,” states Eppele.

In an instance, one of gotomyerp’s clients from the manufacturing and distribution industry had inhibitions about moving to the cloud and was satisfied with the managed services it offered. But the client soon walked into trouble when one of its senior executives inadvertently opened a phishing email, causing failure of their on-premise systems. All of these systems were infected with a crypto locker. However, those client systems that were managed by gotomyerp in the secure cloud environment continued to perform without any glitch. This episode made the client realize the importance of hosting their systems in a secure environment with high security and operational standards.

Soon, gotomyerp will offer complementary services such as technology audits. The company is planning to support resellers and consultants who still provide critical desktop application support to their customers. It company also aims to outperform itself and support clients in new ways.